Procurement needs less processes – as they are slow, boring and self-centered

I’ve discussed with a number of CPOs during the last months on how they have managed procurement during Covid-19. One recurring answer is along the lines of "we broke all of our processes and went to wild-west-mode.” Now, many say this with an...

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Ville Tukiainen

Development

Experience Feedbacker - Improving Customer Experience in Inventive Ways

The only way to create a truly intuitive user experience (UX) is to do it together with customers. For instance, the Service design methodology offers a great toolset for understanding what new...

Ville Tukiainen

Development

How Sievo is improving end user experience

Consumerization is growingly influencing B2B services by raising the bar customers set for user experience (UX) design. As customers get to experience extensively polished user interfaces and...

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